Privacy Policy

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process transactions and send related information (receipts, confirmations)
• Send technical notices, security alerts, and support messages
• Respond to your comments, questions, and requests
• Send marketing communications (only with your consent, and you may opt out at any time)
• Monitor and analyze usage patterns to improve user experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activity
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

We may share your information in limited circumstances:

• Service providers: Trusted vendors who help us operate the platform (hosting, payment processing, email delivery) under strict confidentiality agreements
• Legal requirements: When required by law, court order, or governmental authority
• Protection of rights: To protect the rights, property, or safety of MSS, our users, or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to you
• With your consent: For any other purpose disclosed at the time of collection with your explicit consent

We use cookies and similar tracking technologies to:

• Essential cookies: Required for authentication, security, and core functionality
• Preference cookies: Remember your settings (theme, language)
• Analytics cookies: Help us understand how you use the Service to improve it

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service. We do not respond to "Do Not Track" signals at this time.

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Active account data is retained while your account is active
• After account deletion, personal data is permanently deleted within 30 days
• Aggregated, anonymized data may be retained indefinitely for analytics
• Transaction records may be retained for up to 7 years for legal and accounting purposes

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention obligations)
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your data in certain circumstances
• Marketing opt-out: Unsubscribe from marketing emails at any time via the link in any email

To exercise any of these rights, contact us at support@mss.al. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal information including:

• SSL/TLS encryption for all data in transit
• Secure password hashing using industry-standard algorithms
• Regular security audits and vulnerability assessments
• Access controls limiting who can access user data
• Automatic SSL provisioning for all hosted sites

However, no security system is impenetrable. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

The Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately at support@mss.al and we will promptly delete it.